Member satisfaction with health plans has increased over the past few years, but they are now
craving a higher level of commitment and support from their health plan when it comes to their
overall health and wellness. As member adoption of digital capabilities increases in other areas
relative to their health plan, its opening doors for more to be desired. The demand for digital
access to tools that support management of their health and wellness is on the rise.
Health plans who do not jump at the chance to invest in their digital technologies now are missing the opportunity to drive member engagement to a whole new level. By stepping out of their comfort zone and offering members a stronger digital health and wellness experience, health plans will see a high return through increased member satisfaction, engagement and retention, higher quality scores, improved outcomes, and healthier members. Download our guide to uncover five easy ways your health plan can accomplish this.