HealthTrio's client is an insurer covering over 300,000 lives across numerous states. They offer medical, dental, and vision benefits to groups and dental, vision, and telemedicine insurance plans to individuals. In their individual dental business, they had historically received lower automated reconciliation match rates during the monthly Enrollment Reconciliation process on the Federally Facilitated Marketplace (FFM). Their rate in October 2021 prior to the implementation of HealthTrio’s Reconciliation product was 83.19%. The client's team determined they had a strong need for a more successful and less time-consuming automated reconciliation process.
Download and read our case study to see how HealthTrio's approach helped this health insurer increase their recon match rate.